Everything buyers ask before placing a first order

300 pcs per model for full customization. When only the dial logo changes on one of our existing references, MOQ starts at 100 pcs. Mixed-colour orders are counted per colour.

Yes. MOQ applies per model, not per order — pick the references you want, and we quote and produce them in one run so they arrive together.

Send a drawing, a 3D file, a reference photo or one physical sample, with the quantity you have in mind. We reply within 24 hours on working days, and come back with pricing, MOQ and lead time — usually within 2 working days.

Yes. Most of our buyers started with one sample before planning a collection. Start with a sample of a single reference, check the finish and the packaging, then scale up.

Yes, and it is common. Each colour is counted separately for MOQ, so agree the colour split with us before the deposit and we schedule them in one production run.

15–20 days for a customized sample built on our existing references. The sample fee is deducted from your bulk-order invoice, so the sample effectively costs you nothing once you order.

Yes — that is our core business. Send a technical drawing, a 3D file, photos or one physical watch. We reverse-engineer the case and dial, issue a drawing for your approval, then tool and produce it.

Four things get you the most accurate quote: the quantity per model, a reference or drawing, your target price and market, and your timeline and branding. Anything else you can share (photos, competitor links, packaging ideas) helps too.

20 mm to 60 mm, or built to your exact size. We make our own cases, so a size that is not in our catalogue is not a problem.

No. Send your material and we review it, tell you what is producible as drawn and what we would change, before any sample fee is discussed.

30–45 days, depending on the quantity and the finishing. We confirm the date for your actual order rather than quoting a general average.

50,000 pcs per month across six assembly lines and 110 staff, in a 2,000 m² workshop in Guangzhou. If your project is large, tell us early and we reserve capacity for it.

The case is ours: our own tooling, so any style, any material (stainless steel, alloy, titanium) and any size from 20–60 mm is possible. Movements and straps are bought in — we select them to match the model, your target price and your market, then test and re-regulate the movement in our workshop.

Dial, case, case back, strap and packaging. In practice: logo printing and applied indices on the dial, case finish (polished, brushed, two-tone), engraving or laser marking on the case back, the strap material and clasp, and the full presentation box.

Dial, case back, clasp, crown, presentation box, warranty card and hang tag. Send your artwork as AI, EPS, PDF or a high-resolution PNG and we confirm the placement on the sample drawing.

Japanese (Miyota / Seiko), Swiss or Chinese movements, depending on your target price and market. Every movement is tested and re-regulated in our workshop before assembly.

Steel bracelet, leather, silicone or mesh, with a folding clasp or a pin buckle. We source the strap to suit the case you choose — if you have a specific strap in mind, send a photo.

Yes — presentation box, warranty card, hang tag, user manual and barcode label. If you sell on marketplaces we can prepare the labelling to your platform's requirements.

Checks run along the line while the watches are assembled, every unit goes through a water-resistance test before packing, and each unit gets a final look, timing, strap and packaging check before it leaves the workshop.

We hold ISO 9001, and our references carry CE / RoHS compliance and nickel-free testing; BSCI audit reports are available to buyers. We do not claim certificates we do not hold.

Yes. Tell us which certificates your market or your customer asks for and we arrange testing and certification with the relevant labs and agencies.

Yes. Visits and buyer audits are welcome — tell us your dates and what you want to check, and we arrange the workshop, the samples and the people you need in one visit. If travelling is not practical, we can run the same tour as a video call.

40% deposit, 60% before shipment. We accept T/T, PayPal and Alibaba Trade Assurance.

FOB Guangzhou or EXW Guangzhou as standard, other terms on request. Tell us which one your forwarder prefers and we quote on that basis.

Courier (DHL / FedEx) for samples and small orders, sea freight for bulk. We export to more than 20 countries and can work with your own forwarder.

Yes. FNSKU labels, Amazon-ready packing, the barcode on the outer carton, and the documents your freight forwarder asks for.

12 months on the movement and 12 months on manufacturing defects, counted from the shipment date.

Send us photos or a short video of the issue with the model number and we come back within one working day with what we propose to do about it.